logo Nexus Market
ONLINE

Frequently Asked Questions

Find clear, authoritative answers to your technical and operational questions regarding the market platform. This knowledge base covers detailed account security setup, cryptographic verification, Monero escrow workflows, and merchant terms.

Verified Onion Mirrors Reference

Primary Node:
http://nexusacbesqtn3yorsycg27ivjn37qu7laqgkzutd3m5njqmaxpdiqid.onion
Backup Node:
http://nexusblnoydagobtt5wnhksjpsgq4zwmoyupat4okq7xznevnosuy7qd.onion

1. Getting Started

Essential steps and onboarding requirements for new platform users.

This portal serves as the primary clearnet directory and cryptographic gateway for Nexus Market. We publish verified .onion mirror addresses, system status telemetry, and configuration guides. By verifying addresses here, users can guarantee they are bypassing platform outages safely without falling victim to rogue links.

Security begins with downloading the official Tor Browser bundle from the Tor Project. Open the browser, disable global JavaScript within your safety settings to minimize platform exploit vectors, and copy the primary onion link: http://nexusacbesqtn3yorsycg27ivjn37qu7laqgkzutd3m5njqmaxpdiqid.onion. Paste this link into the address bar to safely initialize your secure session.

Once you have connected to one of our active onion portals, solve the initial graphic captcha, navigate to the signup tab, and select a completely unique pseudonym. Ensure your password is long and unique. You must provide a valid PGP public key during registration; this key is critical for validating your identity during subsequent logins and verifying escrow releases.

2. Security & Privacy

Advanced protection systems, PGP signatures, and local operational security.

Always cross-verify mirrors using our verified signing key. We host our public PGP key signature block on our main landing directories. Import the official Nexus PGP Master Key into your local suite, download the signed mirror manifest, and run a cryptographic verification command. If the signature matches, the onion link is safe to use.

Onion links terminate within the hidden services layer of Tor. The domain name itself is a hash derived from the service's public cryptographic keys. This self-authenticating architecture eliminates the risk of DNS interception and ensures that routing information is completely scrubbed of identification parameters, protecting both user and platform nodes.

Once activated in your settings, every login attempt triggers a security challenge. The system generates a single-use verification token, encrypts it using your registered public PGP key, and presents the block to you. You must decrypt this message locally, retrieve the plaintext token, and enter it into the login field to gain dashboard access.

3. Payments & Escrow

Monero transaction security, platform wallet operations, and escrow structures.

We accept both Monero (XMR) and Bitcoin (BTC). We strongly recommend using Monero because of its default anonymity layers, such as ring signatures, stealth addresses, and confidential transactions. If paying via Bitcoin, ensure you use proper privacy practices and coin-joins prior to depositing to maintain ledger privacy.

When you place an order, your funds are safely locked in a secure transaction escrow account. The merchant is notified to dispatch the package. Once you receive your order and verify its quality, you trigger the release command to pay the merchant. If a delivery does not arrive, you can initiate a dispute to freeze the escrowed assets permanently until a moderator resolves the issue.

To deposit, generate a one-time wallet address from your platform dashboard. Transfer your funds; once the network achieves the required block confirmations (typically 10 confirmations for XMR), the balance will credit to your account. Withdrawals are processed instantly on-chain back to your external non-custodial wallet address.

4. Orders & Disputes

Managing purchases, encrypted addresses, and arbitration procedures.

During the checkout phase, write your shipping details and encrypt them manually on your computer using the merchant's published public PGP key. This step prevents third parties from reading your delivery address if any platform node is ever compromised. Never submit address details in plaintext.

If an order is delayed, deficient, or missing, click 'Dispute' on the order status screen prior to the automatic escrow finalization window. This halts the transfer of funds. A platform moderator will join the chat, review shipping logs, tracking signatures, or other encrypted proof presented by both parties, and assign a refund accordingly.

5. Technical Troubleshooting

Resolving connection drops, DDoS mitigations, and network sync issues.

Tor nodes are frequently targeted by heavy DDoS mitigation traffic. If the main link http://nexusacbesqtn3yorsycg27ivjn37qu7laqgkzutd3m5njqmaxpdiqid.onion is timing out, try clicking "New Tor Circuit" in your browser menu to change your route. Alternatively, switch to our backup node link: http://nexusblnoydagobtt5wnhksjpsgq4zwmoyupat4okq7xznevnosuy7qd.onion.

Support is exclusively handled through our decentralized internal ticketing database, accessible via any active .onion portal. Navigate to the help desk tab, click 'Create Support Ticket', write down your system query, and encrypt the message with the platform support team PGP public key. We do not provide external help via email, Telegram, or Discord.

Need further assistance?

If your platform questions are still unresolved, please access our network directly through our verified, cryptographically signed mirrors and consult our system operators.